PC Doctor August 26, 2016

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Dear PC Doctor:

I’m using Windows 7 Pro on my older desktop PC and Windows 10 on my laptop.  Chrome is the default browser on both.  My problems are with Windows 10/Chrome on the laptop.  The settings are hard to manage.  Can Windows 10 be removed from my laptop?  I own Windows 7 for both computers.

Thank you,


Dear Ray:

Yes!  You can revert to Windows 7 on your laptop.  Here’s how (from the Microsoft support website):

If it’s been fewer than 10 days since you upgraded to the Windows 10, or fewer than 30 days if you upgraded before July 29th, 2016, you can go back to your previous version of Windows by going to Settings > Update & security > Recovery and selecting Go back to Windows 7.  This won't affect your personal files, but it will remove any apps you installed after the upgrade to Windows 10.

If it’s been more than 10 days, or 30 days if you upgraded before July 29th, 2016, you will need to check to see if you can restore your PC to factory settings. This will reinstall the version of Windows that came with your PC and remove personal files, apps and drivers you installed, and any changes you made to settings. Go to Settings > Update & security >Recovery > Reset this PC > Get started and look for Restore factory settings.  Before doing this, you should back up all your files onto something other than the laptop.

Or, if you have a product key for your previous version of Windows, you can use the media creation tool to create installation media for Windows 7, and use it to do a clean install.

Until next time,

Happy Computing!

      PC Doctor