PC Doctor April 14, 2011

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Dear PC Doctor,

I recently ran into a problem using Google Chrome as my web browser. My entire browsing experience has slowed to a crawl. Every new page takes forever and ever to load; it's as if I'm back on dialup! Down in the left corner of the window is a message saying something about the cache. I'm not sure what it says exactly. I've tried to clear my cache under options, but it freezes up and never seems to end either. How can I fix this? Should I reinstall Chrome? Firefox has been working fine, so it can't be my internet connection.


Dear Eric,

It sounds like you're on the right track; something is definitely amiss with Google Chrome's cache. You could try deleting the cache file in Chrome's program files, but I would first try clearing the cache from the browser again. You didn't say, but I'd try clearing everything as well. Browser history, cookies, cache... everything. Make sure you clear everything since forever. I think that should pretty much clear any problems with your cache without you actually going into Windows Explorer and deleting it manually.

If that still doesn't end up working, I would suggest reinstalling Chrome. I'd first try updating though. Click on the wrench and then About Google Chrome. If there's an update available, it will start right up. If you're running the latest stable version, you could also try out the newest (and slightly less reliable) Chrome 11. Just Google “google chrome 11” and download try it. I've been running it exclusively ever since it came out and I haven't had any problems.

Good luck! Hope you get Chrome working again! It's my favorite web browser too.

            PC Doctor

Dear PC Doctor,

Is there a way to hide the ads on any website I go to?


Dear Alexis,

Yes, there is! I'm going to assume that you have Firefox. Even if you don't, it's not very hard to set it up in other web browsers.

First, open up a new Firefox window. Click on the orange Firefox button in the upper left corner. Click on Add-ons in the menu. This will open up the Mozilla Firefox Add-on store/market. In the search bar in the upper right corner of the browser, search for “Adblock Plus”. The add-on you want to download and install has a red ABP stop sign icon. Click the Install button and let it download. When it's finished, restart your browser, and you're ready to go! Enjoy your ad-free browsing experience!

            PC Doctor

Until next time... happy computing!