PC Doctor March 3, 2017

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Dear PC Doctor:

This isn’t a computer question.  It’s a Fitbit question.  I hope you’ll humor me!

I have a Fitbit zip.  It’s been great.  Lately, though, it’s been showing the wrong time of day.  I mean, it’s way off.  It still counts my steps accurately, though.  (I tested it.)  I like having it on me as a watch when I’m out exercising; can I do anything to fix the clock feature?

Thank you,



Dear Molly:

I looked at the Fitbit website and here’s what it says.

First, your Fitbit zip’s clock should match the time on whichever device you have it synced to.  Check that device and make sure your time zone and daylight savings settings are correct. 

It could also be that you need to simply re-sync your devices.  For example if you are using the Fitbit dashboard via your computer, log into your account, click the gear icon at the top of the page, choose Settings, scroll to the bottom of your Personal Info page and check your time zone.  Once you’re sure that is correct, manually sync your Fitbit by clicking the Fitbit Connect icon and choosing Sync Now. 

If none of these work, you may need a new battery.

I hope this helps!
Until next time, Happy Computing!

    PC Doctor