PC Doctor February 7, 2022

Have your computer questions answered here! Search the PC Doctor archive or submit a question of your own at info@athollibrary.org

This week, we’re happy to share some helpful information from a PC Doctor reader!

A few weeks ago, we answered a question from someone who wanted to be able to allow a family member to remote into her MacBook laptop. It turns out a similar feature is available for Windows 10 users. It’s called Quick Assist.

Either person can start a Quick Assist session. First, type Quick Assist in the search box at the bottom left of your screen. Press Enter. You’ll get a pop-up window. Follow the instructions on screen. (You may be prompted to sign in to your Microsoft account.) Essentially, Quick Assist will generate a security code that you will share with the other person over the phone or whatever messaging app you’re using to chat. You’ll be invited to share your screen and will be given the option to allow your helper to take full control of your computer or just to see everything.

It’s a great way to give or get help from someone you (really) trust.

Thanks to our reader for sharing this great tip!

Until next time,
Happy Computing!
PC Doctor

Editor's Note: Questions should be directed to PC Doctor, care of the Athol Public Library, info@athollibrary.org or Athol Public Library, 568 Main St., Athol, Mass. 01331, or dropped off at the library.