PC Doctor August 10, 2018

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Dear PC Doctor:

I always used to back up my photos from my computer to my Google Drive automatically. I saw a notification that the process changed sometime last spring – but I kind of ignored it. Now, I’ve noticed that my photos aren’t backing up to the Drive anymore. How do I find out how to get the automatic backing up started again?



Dear Shutterbug:

You are correct, the old desktop uploader app, Google Photos Backup, is no longer supported. To back up photos & videos from your Mac or Windows computer, use Google Backup & Sync.

To set up the Backup and Sync desktop app, visit https://photos.google.com/apps. Download and install Backup and Sync. Sign in to the Google Account that you use for Google Photos. Select to back up only photos or videos, or all files, depending on what you need. Select any folders you want to back up. Under “Photo & video upload size,” select your upload size. (Upload size has to do with file size and photo quality. You can learn more about it here: https://support.google.com/photos/answer/6220791). Click Start.

In order for all of this to work you will need a good internet connection.

I hope this helps!

Until next time,

Happy Computing!

PC Doctor

Editor's Note: Questions should be directed to PC Doctor, care of the Athol Public Library, info@athollibrary.org or Athol Public Library, 568 Main St., Athol, Mass. 01331, or dropped off at the library.